Customer Service


The WalkFit® Platinum "Love It or Return It" Guarantee

If, within 30 days of receiving WalkFit® Platinum Orthotics, you are not thrilled with your results, simply return them for a complete refund of your purchase price (less shipping and processing).

Return to:
1392 Sarah Place, Unit B
Ontario, CA 91761
877-264-9243
Monday through Friday between the hours of 7 AM and 4 PM (PT),
Saturday between the hours of 7 AM and 3 PM (PT)

Lifetime Replacement Warranty
If you want to replace your WalkFit® Platinum Orthotics for any reason, just return them to the address above (with $5.95 shipping & processing), and we will exchange them for FREE, FOREVER.

Contact Form
If you have any questions or problems with our services or products, please feel free to use the contact form on this page.

Contact us by mail
P.O. Box 9169
Van Nuys, CA 91409
Contact us by email
customerservice@walkfitplatinum.com